Frequently Asked Questions

Everything you need to know about shopping with Joe Brands.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' button with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you ship internationally?

Yes, Shop Joe Brands currently ships to over 50 countries. International shipping rates and duties are calculated automatically at checkout based on your location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.

How should I care for my Joe Brands apparel?

To maintain the quality of your garments, we recommend machine washing cold with like colors and tumble drying on low, or air drying whenever possible.